Please note that our Office Will Be CLOSED December 24 and December 31st

Welcome to Home Page for the


A combined effort of the North Country EMS Program Agency, 
North Country EMS is proud to serve
Jefferson, Lewis, and St. Lawrence Counties of Northern New York State

Online CME website


 Product Recalls

Our office is now Located at 120 Washington Street, Suite 230, Watertown, NY 13601

Same Building, Same Floor, Different Suite



Recent News and Announcements

The North Country Regional Medical Director and the NYS Bureau of EMS have approved North Country EMS agencies to use certain product/lot numbers past their expiration date due to the critical drug shortage.  This extension applies only to the Atropine Sulfate and Epinephrine.

List of approved product/lot numbers and the extended date can be found at

If your agency is unable to get any other medications that the FDA has extended the date on, please contact our office so we can get the appropriate approvals to use them. 


 Spring Fling 2019 Call For Speakers! 

• SUNY Upstate AEMT Refresher Jan 9- May 16

• SUNY Upstate EMT-CC Refresher Jan 9- May 16  

• SUNY Upstate Paramedic Refresher Jan 9- May 16  

• SUNY Cobleskill Paramedic Program :Winter Symposium

• Employment Opportunity- Evans Mills Ambulance  

• Ogdensburg Vol. Rescue Part time and Per Diem Positions (Paramedic and CC)  

• Ogdensburg Vol. Rescue F/T EMT Position

• Job Opportunity- Guilfoyle Ambulance

• Philips Healthcare- HeartStart AED Recall 

• 2018 2019 REMAC/REMSCO Schedule 

• May 2018 Regional Memo

• Fentanyl and Ketamine Advisory

• PCR MEMO 4/9/18

• Job Opportunity at Ogdensburg Rescue! Click Here For Details! 

• EPCR Memo- 1/23/2018

• Advanced Burn Life Support- More Info

• Fentanyl Safety Recommendations for First Reponders- Info Sheet & Recommendations

• NAEMT Free Guild for Developing an EMS Agency Safety Program- Flyer & Guide 

• New Federal Guidance for Injury Prevention 

• Emergency Response To Domest Biological Incidents Traing- More INFO

• Child Passenger Safety Technician Training in St. Lawrence County- Details HERE!

• DEA and Niosh Guidnece Documents on Fentanyl Click the following Links for more information-

Use of seatbelts in fire vehicles and ambulance: Click here!

New Regional Provider Credentialing Manual with Online CME Instructions: Click here!

ATTENTION ALL NYS CIC'S AND CLI'S! Please click here for an Instructor Exam Update from NYS

• Northern New York Trauma Registry Regional Progress Report (issued by NYS): click here for the report

• MEMO from SUNY Upstate regarding Trauma transports: click here to read



North Country Regional Messages from Ann:

Calling the office:

When calling us at the office please leave us a message if we do not answer when you initially call. We are both very good about returning messages promptly, but sometimes we may be on the other line when you call initially.  We are very committed to being available to you, and providing you with timely responses. Thank you!

» Office phone numbers:

Ann Smith (315)755-2020, ext. 56

Jonathan Cole (315)755-2020, ext. 52


PCRs (Attention all Transporting and ALSFR Agencies): 

The research copy of all previous month’s paper PCR’s should be mailed to the following address by the 15thof each month
All ePCRs for the previous month are to be uploaded by the 7th of each month.
FDRHPO North Country Program Agency
120 Washington Street, Suite 200
Watertown, NY 13601
Blank PCR’s can be requested from our office or can be picked at various locations in the North Country. For a list of locations, see the bottom of our Forms page (under our Resources link).